*Last updated:** [05,Nov 2025]
By accessing or using our website and services, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website.
1. General: By using this website, you represent that you are at least 18 years old or have legal guardian consent. We reserve the right to update or change these Terms at any time without prior notice.
2. Products and Services: All products are described and displayed as accurately as possible. However, colors, materials, and dimensions may vary slightly due to screen settings or manual craftsmanship.
3. Pricing and Payment: All prices are listed in [USD/GBP]. Payment must be completed before production starts. We reserve the right to change prices at any time.
4. Intellectual Property: All content, images, and designs on this website are the property of DODESIGNTASARIM LTD and may not be copied, distributed, or reproduced without prior written consent.
5. Limitation of Liability: We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
6. Governing Law: These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Turkey.
1. Processing Time: Orders are typically processed within 3–15 business days, depending on the product type and design complexity. Custom or handmade items may require additional time before shipment.
2. Shipping: We exclusively use FedEx and UPS International Express services for all deliveries to ensure safe and timely shipping worldwide.
3. Delays: While we strive to deliver orders on time, unforeseen events such as customs delays, weather conditions, or logistics issues may cause delivery delays. We appreciate your understanding in such situations.
4.Tracking: Once your order is shipped, you will receive a confirmation email with your tracking number and carrier information.
1. Cancellations: Orders can be cancelled within 24 hours of placement without penalty. After this period, production may have already begun, and cancellations may not be possible.
2. Refunds: Refunds are available for defective or damaged products. All our products are covered against manufacturing defects and are protected under our quality guarantee. To request a refund, please contact us within 7 days of delivery, providing clear photos and order details for evaluation.
3. Non-Refundable Items: Customized, made-to-order, or personalized products are non-refundable unless they arrive defective or damaged.
4. Returns: If a return is approved, detailed return instructions will be provided. Items must be returned unused and in their original packaging. Customers must file a damage claim with the shipping carrier in case of any delivery-related damage before initiating a return request.
5. Processing Time for Refunds: Approved refunds will be processed within 7–10 business days, depending on the payment method used for the original purchase.